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PlanzEvo Biz • November 02, 2026 • 6 min read

Rent Tracking for Small Landlords in Sri Lanka: Deposits, Arrears and a Tenant Portal

One place for units, tenants, deposits and who is behind on rent

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You own a few units. Perhaps two flats above the family house, a row of boarding rooms or a couple of shops on the main road. It is not a large empire, but it is a real source of income, and perhaps a retirement plan. Yet the whole thing is managed by a notebook, a drawer of agreements and a good memory for who said what.

Then a tenant says they paid last month, and you are fairly sure they did not. Another moves out, and the deposit you took three years ago needs to be returned, but nobody remembers whether it included a refundable key amount. A third is always "just about to pay".

Small landlords carry a surprising amount of record-keeping. This post looks at how to organise units, tenants, deposits and arrears in one place, and how a tenant portal can reduce the daily back-and-forth.

Units and tenants: the foundation

Start with the basics. Each unit has a description, a monthly rent and a current tenant, or is vacant. Each tenant has contact details, a start date and an agreement. Written down in one place, this simple structure answers the questions you are asked most: what is occupied, what is empty and what is each unit earning?

PlanzEvo Biz includes a leasing module built around units and tenants. You add your units, record the tenants and see the whole portfolio in one view. If you own three buildings, you do not need three notebooks.

A vacant unit also becomes visible. It is easy to lose track of a room that has been quietly empty for two months. A list that shows vacancies keeps you honest and prompts you to act.

Rent invoices when you need them

Rent is the heart of the matter. PlanzEvo Biz can produce rent invoices on request, so when you need an invoice for a tenant for a given period, you can create it from the record rather than writing one by hand.

It is worth being clear about what this means. Invoices are created when you ask for them. The system does not promise to generate and send rent invoices automatically on a schedule, so build the habit of creating them at your usual time each month. That small routine, done consistently, is what keeps arrears from growing unnoticed.

The deposits ledger

Deposits are one of the most common sources of landlord and tenant disagreements. They are held for years, and details fade. Was it two months or three? Was part of it for keys? Were any deductions agreed at the last inspection?

A deposits ledger records what was taken, from whom, when and for which unit. When the tenant leaves, you see exactly what you are holding, record any deductions with the reason and note the amount returned. Both sides can look at the same figures, which keeps the final conversation calm.

For you, the ledger also reminds you that deposits are not income. They are money you hold on behalf of someone else, and seeing the total tells you what you must be ready to return.

The overdue tracker

The overdue tracker lists tenants who are behind on rent and by how much. Instead of working through pages of notes, you open one list and see who needs a conversation.

Arrears are easier to deal with early. A tenant who is a week late usually has a simple reason, and a friendly word can sort it out. A tenant who is three months behind is a harder problem and a worse relationship. A tracker that shows delays as they start helps you act while the conversation is still easy.

You can also see patterns. A tenant who is often a few days late but always pays is a different case from one whose delays are growing.

A tenant portal for fewer phone calls

Tenants have questions too: how much do I owe, when is it due, did you get my payment? PlanzEvo Biz includes a tenant portal, where tenants can see their own information.

This saves both sides time. A tenant who can check their own balance does not need to call you, and you are not interrupted during dinner. It also builds trust, since a transparent record is hard to argue with, and tenants tend to appreciate being able to see the same figures you do.

As with any information about people, handle it with care. Keep what you record to what is needed, and be open with tenants about what is kept.

Repairs, notes and the paper trail

Landlords also carry a list of small repairs and promises: the leaking tap, the broken gate latch, the agreement to repaint before renewal. Keeping notes against the unit helps both sides remember what was agreed and what was done.

A written trail is not about distrust. It is about making sure that good intentions survive busy months. When a tenant renews, you can look back at the year, see what you promised and make sure it was delivered.

A monthly routine that keeps it light

The best landlords are not the ones with the cleverest tools; they are the ones with a steady rhythm. A simple monthly routine might look like this. At the start of the month, create the rent invoices for each tenant. In the second week, open the overdue tracker and make friendly calls to anyone behind. At month end, glance at the deposits ledger and the vacancy list, and note any repairs you promised.

That is perhaps an hour a month for a handful of units, and it replaces a year of vague worry. It also gives you something solid to show a family member, an accountant or a bank when someone asks how your properties are doing. A tidy record is a quiet form of respect for your own work.

Getting your properties onto the system

Start with one building. Add its units, enter each tenant, their rent and the deposit held. Then record the payments received this month and see who is outstanding. Add the other buildings as you gain confidence.

Starter is LKR 3,000 a month, Pro is LKR 5,000 and Premium is LKR 7,500, with annual billing charged as 10 months. See the pricing page for details, the PlanzEvo Biz page for the whole platform, or join the waitlist to hear what comes next.

Put your units in order

A calm, clear record is a kindness to your tenants and to yourself. When you are ready, create your PlanzEvo Biz account and add your first unit.

Key takeaways

  • • Small landlords carry large record-keeping, and memory is not a system.
  • • A leasing record shows every unit, tenant, rent and vacancy in one view.
  • • Rent invoices are created on request, so keep a regular monthly routine.
  • • A deposits ledger records what you hold, any deductions and what was returned.
  • • The overdue tracker and tenant portal reduce chasing and phone calls.

Sri Lanka • South Asia • Focus: Colombo, Dehiwala, Kandy, Galle, Negombo

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