PlanzEvo Biz • November 02, 2026 • 6 min read
Garage and Repair Shop Job Cards and Quotes in Sri Lanka
Replace the greasy clipboard with a clear record from quote to handover
A customer collects his three-wheeler and frowns at the bill. "You said it would be around eight thousand." You remember saying something like that, but was it before or after you opened the engine? Was the clutch cable part of the original estimate? The mechanic is under another vehicle, the paper job card has an oil thumbprint over the amount, and now it is a conversation about memory instead of a conversation about repair.
Garages, mobile repair counters, electronics workshops and appliance fixers all face the same pattern. A customer brings something in. You examine it, say a price, start work, find something extra, and finish. Each step is spoken more often than it is written, and the gaps between what was said and what was recorded are where disputes grow.
This post is about closing those gaps with a proper job card system: quote first, turn it into a job, track it on a board, and give customers a way to follow progress.
What a good job card contains
A job card is the repair's memory. A useful one records who the customer is, what they brought in, what they asked for, what you found, the price agreed, and the date promised. Later, it records what was done and what was charged.
On paper, this information is often scattered: half on the card, half in your head, and a few words on a scrap of paper in the pocket of an overall. On the PlanzEvo Biz job board, each job is one record that everyone in the workshop can open. The service adviser, the mechanic and the owner all see the same details.
That shared record is what saves you in a disagreement. When the question is "what did we agree?", the answer is on the screen and not in anyone's recollection.
Quote first, then turn it into a job
Many repairs start with an estimate. With PlanzEvo Biz, you can prepare a quote for the customer with the work and the price, and when they accept, convert the quote into a job. The description and amount carry over, so there is no re-writing and no chance of the two drifting apart.
If the mechanic finds extra work during the repair, you can record it against the same job, and talk to the customer with the original quote beside the new amount. A conversation that begins "the original quote was this, and we have found this additional problem" is much easier than one that begins with a surprise bill.
It also shows customers that you are organised, which matters when they are leaving an expensive vehicle or appliance in your care.
Sequential job numbers for tidy workshops
Every job gets the next number in sequence, automatically. The number goes on the card, on the key tag or the label on the item, and into your conversations. In a workshop with six vehicles and four phones, "job 212" is far clearer than "the red Alto with the noise".
Sequential numbers also make your own records neater. You can see how many jobs you completed in a week, and spot gaps instead of wondering whether a card went missing.
The job board: who is doing what
The job board lays your work out in four stages: received, in progress, ready and delivered. You can see in seconds which vehicles are in the workshop and which are ready for handover.
Many repairs sit idle because a part has not arrived, and the customer assumes you are dragging your feet. A note on the job such as "waiting for part" lets you answer calmly and chase the supplier at the right time.
The board also helps with workloads. If one mechanic has five jobs and another has one, you can rebalance before the day goes wrong.
Customers who check for themselves
The most common call a garage receives is "is it ready yet?" PlanzEvo Biz includes a customer tracking page. The customer enters the job reference and the last four digits of their phone number, and sees the current status of their job.
That small feature changes the rhythm of a day. You are not interrupted by the same call five times, and the customer does not feel they are bothering you. They look when they like. You put the address on the card you hand over, and most customers use it happily.
It also reduces the temptation to say "nearly done" to buy time. The status is the status, and everyone can see it.
Late jobs, damage notes and honest records
Good garages note the condition of an item when it arrives: scratches on the bumper, a cracked phone screen, a missing cap. Writing it in the job's intake notes at drop-off protects you and the customer. If a question comes up later, there is a record made at the time, not an argument from memory.
The same goes for delays. If a job runs late because a part was wrong or the customer changed their mind, you can note it on the job's status updates. Over time, those notes show you where your workshop loses time, and you can fix it.
Payment and handover
When the work is done, record the payment against the job. If the customer paid a deposit, the balance is clear. If they pay in cash, by LankaQR or by bank transfer, you note which. If you sell parts at the counter, regular and trusted customers can buy on credit through the point of sale.
If you also sell parts, oil, accessories or small items at the counter, the platform's point of sale is there for that, with stock and a daily Z-report so the day's cash can be checked.
PlanzEvo Biz starts at LKR 3,000 a month on Starter; Pro is LKR 5,000 and Premium LKR 7,500, with annual billing charged as 10 months. Compare them on the pricing page, see the platform overview or add your name to the waitlist.
Open your first job card
Next time a customer brings something in, write the quote in the system, give it a number, and put it on the board. See how it feels when the whole story is in one place. When you are ready, create your PlanzEvo Biz account and start.
Key takeaways
- • Disputes grow in the gap between what was said and what was written.
- • A single job record keeps the customer, the work and the price together.
- • Quotes convert into jobs so details carry across without re-typing.
- • A board with clear stages keeps customers and staff honest.
- • Customers can follow their job with a reference and the last four phone digits.
Sri Lanka • South Asia • Focus: Colombo, Ratmalana, Kandy, Galle, Kurunegala